Privacy Policy

Information We Collect

We may collect the following information when you use our website, LMS, applications, and related services.

Personal Information

• Full name
• Email address
• Phone number
• College or institution name
• Address
• City and province/state
• CNIC

Educational & Service Information

• Session registrations
• Mentorship preferences
• Purchase history
• Test participation
• Subscription details
• Learning activity within the platform

Communication Data

If you contact us, we may collect messages, attachments, support requests, feedback, mentorship communications, and related correspondence.

Technical & Analytics Information

We may automatically collect IP address, browser type, device information, operating system, cookies, usage behavior, session analytics, and interaction data.

We may use Google Analytics, Meta Pixel, Microsoft Clarity, and similar technologies.

How We Use Your Information

We use information to:

• Provide and maintain services
• Manage LMS access
• Process payments
• Deliver sessions and mentorship
• Improve platform functionality
• Personalize educational experiences
• Provide support
• Send notifications and reminders
• Deliver promotional and educational communications
• Analyze platform usage
• Prevent fraud or misuse
• Improve user experience

Communications Consent

By registering, purchasing, joining sessions, submitting forms, or interacting with Mentr, you consent to receiving:

• Emails
• Phone calls
• SMS
• WhatsApp messages
• Educational notifications
• Reminders
• Support communications
• Promotional content

Users may opt out of promotional communications where applicable.

Payments

Payments may be processed through trusted third-party payment providers.

Mentr does not store complete card or sensitive payment information on its systems.

Sessions & Recordings

Mentr may conduct live sessions, mentorship calls, group discussions, and educational interactions.

By using Mentr, you acknowledge and agree that:

• Sessions or mentorship calls may be recorded
• Your voice, image, chat messages, or participation may appear in recordings
• Recordings may be reused within the platform
• Recordings may be used for quality assurance, mentor training, educational improvement, promotional snippets, or educational content purposes

Cookies & Tracking Technologies

Mentr uses cookies and related technologies to:

• Improve functionality
• Remember preferences
• Analyze traffic
• Personalize content
• Improve services

Users may disable cookies through browser settings; however, some features may not function properly.

Data Sharing

We may share information with trusted third-party providers that assist in:

• Hosting
• Analytics
• Payment processing
• Communication systems
• Customer support
• Session delivery
• Operational services

We do not sell personal information to third parties.

Data Security

We implement reasonable security measures to protect user information from unauthorized access, disclosure, alteration, or destruction.

However, no internet transmission or storage system is completely secure, and absolute security cannot be guaranteed.

Data Retention

We may retain information:

• As long as necessary for operational, educational, legal, or security purposes
• To comply with legal obligations
• To resolve disputes
• To enforce agreements
• To maintain platform integrity

User Rights

Users may request to:

• Access personal data
• Update or correct information
• Request deletion of data
• Restrict certain processing activities

Requests may be submitted to contact@mentr.pk. We may require identity verification before processing requests.

Minors

Users under 18 years of age should use Mentr under the supervision or consent of a parent or legal guardian.

Third-Party Links

Mentr may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of third-party platforms.

International Services

Some third-party tools or service providers used by Mentr may process or store information on servers located outside Pakistan.

By using Mentr, you consent to such processing where applicable.

Changes to This Privacy Policy

Mentr may update this Privacy Policy periodically. Updated versions become effective immediately upon posting on the website.

Continued use of Mentr constitutes acceptance of the updated policy.

Contact Us

For questions regarding this Privacy Policy, reach us at: